End-to-End Launch Ownership
Leads concept-to-commercialization programs for new products and campaigns—writing briefs, routing feedback, and steering approvals across R&D, design, packaging, and ops so launches stay precise.
Chief of Staff · Ops & Brand Marketing Leader
High-trust partnership for
CEOs & Founders
Strategic and versatile business leader with 15+ years in operations and over 7 years supporting CEOs—bridging strategic planning, executive ops, and brand launches for family offices, healthcare, and beauty manufacturing.
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Years Steering Operations
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Years Beside CEOs & Founders
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Executive & Partner Relationships
Based In Nashville, TN · Remote Nationwide
Service Model Fractional · Embedded · Project
Focus Chief of Staff · CPG Ops
Response Time < 24 hours
Project Management
Program leadership across R&D, packaging, and marketing
Launches stay on track because every workstream—creative, compliance, supply chain, merchandising—is orchestrated with the same rigor. Kaitlyn owns the tooling, cadences, and executive communication so nothing slips.
Workflow & Tooling Optimization
Builds SOPs inside Asana, TaskRay, and Trello to reduce cycle time, expose blockers fast, and keep creative, compliance, and supply chain partners working from the same signal.
Executive Readouts & Cadences
Runs weekly cross-functional reviews, prepares executive status narratives, and drives mitigation plans that protect timelines, budgets, and retailer readiness.
Core Capabilities
Exactly what Kaitlyn's CV highlights
These competencies mirror the resume and portfolio provided—hands-on chief-of-staff leadership spanning executive communications, project orchestration, and concept-to-shelf product delivery.
CEO Trusted Partner
Hands-on chief-of-staff support anchoring inbox, calendar, board materials, and confidential initiatives for founders, CEOs, and principals.
- Executive briefing systems
- Board + investor prep
- Priority-aligned roadmaps
Cross-Functional Leadership
Translates strategic intent across brand, ops, finance, clinics, and manufacturing so every stakeholder moves with the same signal.
- Ops cadences & rituals
- Leadership alignment
- Change management coaching
Project & Program Management
Runs parallel launch calendars, clinic buildouts, and transformation initiatives with KPI visibility, resourcing, and risk mitigation.
- Asana/Notion architectures
- Milestone dashboards
- Budget + resourcing governance
Brand & Product Management
Owns concept-to-shelf execution for celebrity collaborations and retail exclusives, aligning creative, packaging, and marketing teams.
- Creative briefs + comps
- Retail ready decks
- Digital/content activations
Sales & Account Management
Maintains 25+ retailer + private label relationships, forecasts demand, and partners with finance/ops to protect margins.
- Salesforce & CRM hygiene
- Joint business planning
- S&OP / demand signals
Featured Work
Portfolio projects pulled directly from the PDF
Packaging and launch programs Kaitlyn documented, spanning celebrity collaborations, retail exclusives, and e-commerce kits.
Impact
- Consolidated approvals between talent team and Kira Labs
- Delivered premium-ready packaging for national retail
Impact
- On-time creative delivery
- Packaging ready for multi-store placement
Impact
- Cross-functional schedule maintained
- Regulatory and quality reviews cleared without rework
Impact
- Single creative source for marketplace launch
- Streamlined vendor collaboration via shared playbooks
Impact
- Consistent brand voice across primary and secondary packaging
- Faster approval cycles with turnkey briefs
Launch Imagery
Product visuals pulled from real-world rollouts
From celebrity collaborations to clean beauty refreshes, these snapshots prove how every detail stays intentional.
Career Timeline
Roles & scope exactly as listed on the resume
Executive support, operations, and client leadership experience across family office, beauty CPG, freelance, and healthcare environments.
Executive Assistant / Chief of Staff
Confidential Family Office
- Own inbox, calendar, and stakeholder communications for a principal overseeing multi-site clinics and investments.
- Shepherd new clinic buildouts, digital launches, and estate initiatives with vendor sourcing and progress reporting.
- Protect decision velocity with briefing packets, financial snapshots, and cross-partner alignment.
Chief of Staff — Brand Management & Retail Sales
Kira Labs Inc.
- Led brand management, product development, and launch orchestration for celebrity collaborations and retail exclusives.
- Partnered with sales leadership on customer business plans for TJ Maxx, Walmart, HEB, and global private label clients.
- Ran business operations rhythms—forecast reviews, KPI dashboards, senior hiring, and quality/compliance checkpoints.
Executive Assistant to Chief Executive Officer
Kira Labs Inc.
- Provided CEO-level organizational management spanning cross-functional leadership and project governance.
- Coordinated product development, digital marketing, and sales enablement tracks with tight launch calendars.
- Maintained Salesforce hygiene, revenue forecasts, and communications for 25+ global retail partners.
Business Consultant — C-Level Executive Clients
Freelance
- Delivered CEO management support: travel, events, and confidential personal assistance under NDA.
- Built marketing and operations infrastructure, from CRM automation to executive dashboards.
- Balanced brand, sales, and business operations workflows for founders scaling new ventures.
Media Editor (Contract)
Discovery Inc.
- Analyzed global music libraries and edited metadata to match network programming requirements.
- Authored story-driven descriptions that aligned audience emotion with on-screen content.
- Maintained rigorous QA for remote editorial workflows supporting Discovery’s music team.
Customer Service + Operations Manager
Animalia Health & Wellness
- Led administrative, HR, and customer experience teams across multi-location veterinary practices.
- Oversaw IT, facilities, and contractor relationships, including renovation roadmaps and capital purchases.
- Created training guides, scheduling models, and cash-management protocols to keep service levels elite.
Signature Method
White-glove delivery, measurable control
Every engagement is structured to eliminate chaos, guard brand equity, and keep decision-makers empowered.
01
Signal Mapping
Rapid diagnostic across ops, brand, and revenue touchpoints. I layer stakeholder interviews with platform data to surface leverage.
- Decision brief
- Risk heatmap
- Prioritized roadmap
02
Systems Design
Architect the future-state operating model, build feedback loops, and align talent, partners, and budget around measurable KPIs.
- Workflow blueprints
- Tech stack plan
- Control dashboards
03
Premium Execution
Stand up squads, orchestrate launch timelines, and manage every constituent touchpoint with concierge-level quality.
- War rooms + standups
- QA protocols
- Launch retros
04
Optimization & Growth
Instrument continuous intelligence, reallocate resources fast, and keep teams tuned to evolving executive goals.
- Insights cadence
- Scaling playbooks
- Executive coaching moments
Frequently Asked Questions
Where do you add the most leverage?
I align CEO priorities with actionable roadmaps, oversee inbox and calendar control, and run end-to-end project management so initiatives stay on time, on budget, and aligned with revenue targets.
What types of clients have you supported?
Recent roles include a family office CEO, Kira Labs (beauty CPG manufacturer), and multi-location healthcare practices. I partner with founders, COOs, and veterinary/CPG operators who need a trusted chief-of-staff level partner.
How do you handle product or brand launches?
I scope product concepts, brief creative, coordinate packaging, and manage cross-functional checkpoints with R&D, supply chain, quality, and sales teams. Every launch receives a structured plan with milestone reporting for the CEO.
How do you manage executive operations day-to-day?
I maintain proactive calendar/inbox management, prep meeting materials, capture decisions, route follow-ups, and coordinate travel/logistics so principals stay focused on high-leverage work.
Do you manage client and vendor relationships?
Yes—at Kira Labs I owned strategic account management for 25+ global retail and private label partners, aligning demand forecasts, sales strategies, S&OP planning, and customer communications.
What does onboarding look like?
We begin with a discovery call, followed by a detailed scope covering priorities, cadence, and tool access. I work under NDA, provide weekly status reports, and flex between fractional, embedded, or project-based support.
Let's Collaborate
High-trust partnership starts with a conversation
Share current priorities, clinic timelines, launch calendars, or executive support gaps. I'll respond within one business day with next steps and availability.
- Email: kaitlynking1@gmail.com
- Phone: +1 (615) 335-3698
- LinkedIn: linkedin.com/in/kaitlynk
- Location: Nashville, TN · Remote Nationwide
- Engagements: Fractional, project-based, or embedded
- Personal touch: Birthday on January 15
